Last updated: August 2026

These Terms & Conditions apply to purchases made from Vegan Street Sweets through this website. By placing an order, you agree to these terms.

1. About Vegan Street Sweets

Vegan Street Sweets is an online sweet shop selling vegan sweets to customers in the UK.

If you need to contact us about an order or these Terms & Conditions, please email us using the email address provided on our website.

2. Products

We aim to describe and photograph our products as accurately as possible. However, sweets may vary slightly in appearance, colour, size or shape from the photographs shown on our website.

Where a product contains a selection or mixture of sweets, the exact proportions of individual sweets may vary.

All products sold by Vegan Street Sweets are intended to be vegan. Ingredient and allergen information is provided on the relevant product pages and/or product packaging. Customers with allergies or intolerances should check this information carefully before purchasing or consuming our products.

Although our products are vegan, some ingredients may have been manufactured or handled in environments where other allergens are present.

3. Orders

When you place an order through our website, you are offering to purchase the products in your order.

Orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order where, for example, a product is unavailable, there has been an obvious pricing error, or we are unable to fulfil the order.

If we cancel an order after payment has been taken, you will receive a full refund for the cancelled items.

Please make sure that the information you provide when ordering, including your delivery address, is accurate.

4. Prices and Payment

All prices are shown in pounds sterling (£).

The total price payable, including any delivery charge, will be shown before you complete your order.

Payment must be made through the payment methods available on our website.

We may change our prices at any time, but this will not affect orders that have already been accepted.

5. Delivery

We currently deliver within the UK only.

Delivery charges will be shown during checkout before you place your order.

We aim to dispatch orders within the timescales stated on our website. Any delivery dates or timescales given are estimates unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control. If there is a significant problem with the delivery of your order, please contact us.

Customers are responsible for providing a complete and accurate delivery address. We cannot accept responsibility for an order being delayed or undeliverable because incorrect or incomplete delivery information was provided.

6. Cancellations and Returns

Because we sell food products, orders cannot normally be cancelled or returned simply because you have changed your mind once an order has been placed.

This does not affect your statutory rights.

If your order arrives damaged, is incorrect, is not as described, or there is another problem with the products you have received, please contact us as soon as possible using the email address provided on our website. Please include your order details and, where relevant, photographs showing the problem.

Where appropriate, we will arrange a replacement, refund or other remedy in accordance with your legal rights.

7. Allergens and Food Information

Ingredient and allergen information is provided for our products so that customers can make an informed purchasing decision.

Please read the ingredient and allergen information carefully before consuming a product, particularly if you or the person who will consume it has a food allergy or intolerance.

Ingredients and manufacturing information supplied by our sweet manufacturers may change from time to time. We take reasonable steps to keep the information on our website and packaging accurate and up to date.

If you have a serious allergy and are unsure whether a product is suitable, please contact us before ordering.

8. Storage and Consumption

Customers should follow any storage instructions supplied with the products and should not consume products after any applicable best-before or use-by date.

We cannot accept responsibility for deterioration caused by products being stored incorrectly after delivery.

9. Our Responsibility to You

We are responsible for losses that are a foreseeable result of us breaching these Terms & Conditions or failing to use reasonable care and skill.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

We are not responsible for business losses arising from products purchased for personal use.

10. Website Use

The content, branding, images and other material on this website belong to Vegan Street Sweets or are used with permission. They must not be copied, reproduced or used commercially without permission, except where permitted by law.

We try to ensure that the information on our website is accurate and that the website remains available, but we cannot guarantee uninterrupted access.

11. Privacy

Any personal information you provide when using our website or placing an order will be handled in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions from time to time, for example if our products, delivery arrangements or legal requirements change.

The terms that apply to your purchase will be those in force when you place your order.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

If you live elsewhere in the UK, you may also have rights under the laws applicable where you live.

Nothing in these terms affects your statutory rights as a consumer.

Terms & Conditions